Refund policy
Made to order. Every Rise With Whajah item is printed or embroidered for you after you order. Because each item is made specifically for you, we cannot accept returns for change of mind, buyer's remorse, or an incorrectly chosen size. Please use the size guide on each product page before ordering.
15-day return window
If your item arrives damaged, defective, misprinted, or is the wrong item or wrong size versus what you ordered, contact us within 15 days of delivery at risewithwhajah@gmail.com with your order number and clear photos. We will send a prepaid return shipping label (USPS, FedEx, or UPS) and, once the item is received, issue a full refund or a replacement at no additional cost to you.
Condition
Items must be unworn and unwashed to be eligible. We cannot accept items that show signs of wear, washing, or damage caused after delivery.
No exchanges
We do not process direct exchanges. Return the eligible item for a refund and place a new order for the replacement.
Non-returnable items
Gift cards and items that have been worn or washed cannot be refunded except for a quality defect.
Order changes & cancellations
Email us within 24 hours of ordering to change or cancel. Once production starts we cannot make changes.
Start a return
Email risewithwhajah@gmail.com with your order number and photos. We respond within 2 business days.